Delivery

 

If you have a question about your order would you please email paul@bristolangling.com please do not ring the shop as the website orders are despatched from a separate location and the warehouse staff work different hours to the shop staff. Email any questions to paul@bristolangling.com and you will get a reply during the working week, ie Monday to Friday, the staff who deal with web orders do not work at weekends or bank holidays.

Delivery Schedule

We normally despatch orders on the same working day that we receive them, orders received after 2pm get despatched the next working day. Saturday and Sunday are not working days, our couriers do not work on these days except by special arrangement.

Small and Medium items are sent by second class Royal Mail

Larger items are sent by our courier and usually arrive next day, we pay for next day delivery and the majority of our parcels arrive next day, but this is not a guaranteed service.

Extra Large parcels, like Bedchairs, are sent via XDP, this service takes longer and can be up to 5 days in some parts of the country, the majority of them arrive next day, but we cannot guarantee this. XDP will send you an email on the morning of delivery giving you an estimated time slot for delivery that day, you should receive the email before 10am, if the time isn't convenient you can always ring the XDP depot and arrange a more convenient time.

Saturday deliveries can be arranged, only in England and Wales, but there is a charge of £40.00 per parcel

Sundays there are no deliveries available.

Parcels do sometimes get held up by customs or local post offices so please allow a few extra days for delivery before contacting us.

Please be aware, that if you do choose to have your parcel shipped to a different delivery address, we will only ship to addresses within 30mins of the billing address (where the card is registered).

If you have a question about your order would you please email paul@bristolangling.com please do not ring the shop as the website orders are despatched from a separate location and the warehouse staff work different hours to the shop staff. Email any questions to paul@bristolangling.com and you will get a reply during the working week, ie Monday to Friday, the staff who deal with web orders do not work at weekends or bank holidays.

Shipping charges within the UK

Orders over £50 are POST FREE, lots of small items are also sent POST FREE

Orders under £50 have a postal charge which depends on the size and weight of the items

Most small items go by Royal Mail

We use UPS. Parcelforce or XDP for our courier service, they are the most reliable couriers we have found, it is a 24 hour service, most parcels arrive next day, but it is not guaranteed.

Delivery charges to Northern Ireland, Scottish Highlands and Islands are higher, when sent by a courier, enquire for details sales@bristolangling.com

- For shipping to Northern Ireland please add a £13.95 Shipping Voucher from Here

- For Shipping to The Isle of Wight please add a £5.00 Shipping Voucher from Here

International Orders

To get an accurate price for Shipping an order email shipping@bristolangling.com

Please allow up to 7 working days for delivery, we use UPS or Parcelforce for our International orders, they are very reliable

Freedom of Information Act

Please note that in certain countries we are not allowed to check the accuracy of a customers address, due to the freedom of information act.

In the following countries could you send or email a utility bill [eg gas or electric] as proof of address.

France, Spain